Travelling with Blue Mountains Ancestral Pathways
Your safety and wellbeing is paramount to our operation. We structure, modify and
conduct the tours with these two points in mind. We walk together or within sight of
each other and adjust the pace as required for the comfort and safety of all
participants; please consider this as part of your booking. We treat each trek as
unique and endeavour to provide the best possible experience for each group. We
hold all the necessary permits and fulfil all other requirements to legally operate our
Tours depart promptly at the advertised departure time.
Changes made during tour
Changes to the itinerary do occur in response to weather, campsite and road
conditions, cultural considerations and other factors outside our control. Changes
also take place in response to group needs or just to show you something special at
the time. Changes are made at the discretion of our guides.
Cancellation of tour
Cancellations of tours by the company may happen if minimum numbers are not
reached. A minimum of 30 days notice will be given to you with the option to book
onto another of our tours or to receive a full refund. We reserve the right to cancel a
tour in whole or in part if we deem it necessary to do so due to a force majeure event.
A force majeure event is any event beyond our control and to which we did not
contribute (including but not limited to a civil commotion, natural disaster or force of
nature, act of God or the public enemy, or governmental restraint or restriction),
which renders us unable to carry out the original tour itinerary in whole or in part, and
which cannot be overcome by the exercise of reasonable care, proper precautions
and the consideration of reasonable alternatives. We will not be liable to you in any
way in respect of any such cancellation to the extent that it was deemed necessary
by us due to a force majeure event/such an event.
Blue Mountains Ancestral Pathways feels great responsibility for its groups and the
environmental and cultural landscape we operate in. We do our best to nurture the
needs of each person for the benefit of the whole experience. But it is your
responsibility to be prepared for the physical and mental demands of each tour. We
need your active participation to ensure the safety and wellbeing of the group, and to
consult with us if you have any health/hygiene issues that may affect you or the
group. We adhere to and implement minimal environmental impact approaches to
every tour, and ask for you to consider the cultural requests and values of certain
Assumption of risk.
You acknowledge and accept that you are participating in hiking, trekking and
adventure type activities that have high and inherent risks and dangers. Our tours are
undertaken in remote areas where expert medical aid and limited communications
may mean delays in assistance in the event of injury, accident or death. Adverse
weather conditions may require changes to the trip structure and itinerary and may
affect your personal comfort. Accordingly, you understand that there are inherent
dangers and risks, including risk of injury or death.
Waiver of liability
You further acknowledge and agree that due to the nature of the activities, it would
be unreasonable for Blue Mountains Ancestral Pathways to be in any way
responsible for any injury to or death of yourself and you hereby, to the full extent
permitted by law, waive all of your legal rights of action against us and fully release
and hold us harmless from any claim, demand or liability for any loss, damage,
expense or injury (including death) howsoever arising out of or in relation to your
participation in the activities conducted or organised by us, including without
limitation, liability for any negligent or tortious act or omission, breach of duty, breach
of contract or breach of statutory duty on the part of us, our office holders,
employees, agents or contractors. You further acknowledge and agree that you
undertake the activities freely, voluntarily and absolutely at your own risk and with a
full appreciation of the nature and extent of all risks involved in the activities. This
waiver shall bind you and your heirs, assigns, executors and/or administrators and
legal representatives. In order to preserve your own and other’s safety, if you do not
comply with the booking conditions, act in a way that neglects group safety or wilfully
damages the environment or cultural sites, you may be asked to leave the tour or
refused entry to the tour at your own expense. It is a requirement of Blue Mountains
Ancestral Pathways as a responsible and accredited tour operator to have a set of
booking conditions that form a contract between you our customer and us as the tour
operator. Please read carefully – we have tried to keep it short and to the point.
Please talk to us with any concerns you may have.
Deposit: We require a non refundable deposit equivalent to 50% of the tour fee to
confirm your place on the tour. Your booking deposit is used towards pre-tour
operational and administration costs for your tour. The booking deposit is not
transferable to others.
Final Payment: The balance of money owed will be due 3 days prior to departure. If
payment is not received you will forfeit your deposit and place on the tour. Payment
to be made in Australian Dollars and all prices are inclusive of GST.
Cancellations must be received in writing. Cancellations take effect subject to the
– If cancellation takes place more than 3 days and less than 7 days before your
departure date, 50% of the tour price will be forfeited.
– If cancellation takes place less than 2 days before your departure date, 100% of the
tour price will be forfeited.
In view of the heavy penalties applied to cancelled reservations, Blue Mountains
Ancestral Pathways strongly recommends suitable travel insurance be purchased at
the time the deposit is paid. We recommend insurance cover that covers any loss
which may be suffered due to cancellation.
Transfer of departure date
Our tours are very popular. We will endeavour to transfer your booking to alternative
dates should you request this, but please be aware that this will not always be
possible. Transfers may only be made to another tour to commence within 12 months
of your original departure date and you must notify Blue Mountains Ancestral
Pathways in writing.
Transfers take effect subject to the following:
– If your notice is received more than 7 days prior to your original departure date, a
$50 administration fee will apply and be payable prior to your departure. Please be
aware that you may be liable for any increase in prices of airfares, accommodation or
other operational services.
– If your notice is received less than 2 days before your original departure date, 100%
of your tour price will be forfeited.
Due to the physical activity involved with our treks, all guests 69 years of age or over
at the time of their tour will require a medical clearance from a health professional. If
medical clearance is not obtained by your doctor your deposit is fully refundable. Any
cancellation after a successful medical clearance is subject to our standard
We recommend that you are insured for the duration of your tour. We strongly
recommend that the policy covers personal liability, cancellation and curtailment and
loss of luggage/personal effects. Coverage for medical expenses including
emergency evacuation is also suggested (international guests).
Health and Fitness.
All tours require a moderate to high level of fitness and a degree of mental stamina.
Being physically prepared is paramount to the experience and to yours and the
group’s safety. If you are not physically prepared you may need to, or may be asked
to miss certain days walking for yours and the group’s wellbeing. Being physically
prepared will ensure you gain maximum involvement and enjoyment on your trek.
Refer to our notes on physical preparation/requirements in your tour notes or talk to
us about being physically prepared. It is vital that you inform us of any medical
conditions that may affect you during your time with us. We need to know so that we
can ensure maximum safety, comfort and enjoyment on your trek. Consult your GP
before your tour if you have any pre existing medical conditions which may affect you
whilst on tour. Please advise us on the Booking Form of any medications you are
taking, medical conditions (ie. allergies etc.) and any previous injuries or operations
you may have or had. It may be a requirement to have your GP sign a medical
clearance form. If taking any medication please make sure you bring adequate
supplies for the duration of the tour.